Frequently asked questions

Can't find your answer? Email hello@nextretail.ai

What does Next Retail AI do?: We pair retail experts with AI agents to develop planograms, execute resets and remodels, and get new items on the shelf. The experts make the decisions. The AI handles the drafting, checking, scheduling and follow-up.
Who is it for?: Grocery and multi-store retailers, and the category, space planning and store operations teams inside them.
Does AI make the decisions?: No. A retail expert leads every engagement and approves every plan. The AI prepares the work and checks it.
Do you replace our space-planning system?: No. We work alongside the systems you already use for planograms, floor plans, items and replenishment.
How do you confirm the work was done?: Each finished section is photographed and checked against the planogram, so gaps, wrong items and wrong positions are fixed before the work is closed.
Why do I receive text messages from Next Retail AI?: If you use our app, we send one-time passcodes for sign-in and account notifications to the mobile number on your account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help, or email hello@nextretail.ai. See our Privacy Policy and Terms of Service.
How do you protect our data?: We follow industry security practices and undergo independent audits. Report security concerns to security@nextretail.ai.
How do we get started?: Email hello@nextretail.ai with a little about your stores and the work you want done.